Tom Ignatzi is a true professional; knowledgeable, genuine and attentive. Tom made the refinancing of our mortgage a seamless and enjoyable process where we didn’t feel like a faceless customer being handled by a large bank. We sought Tom’s help after feeling frustrated with our current mortgage provider and he responded to every goal that we laid out. We wanted to learn and be more critical customers in shopping for new mortgage provider. We wanted to work with an individual who knew us on a more personal level and truly worked for us in creating a plan that would “attack” our mortgage with purpose and efficiency. Tom answered all of these goals beyond our expectations and made himself available to us throughout the entire process. Phone calls and emails were always answered promptly and thoroughly and we so appreciated Tom’s authentic way that he both worked and communicated with us. We would highly recommend Tom for both his expertise and personable manner; it was a pleasure.

 

Thank you again, Tom. We mean every word from the above testimony and can’t say enough how much we appreciated all your hard work and drive.

 

All the best,

Brandy & Justin

Kelowna, BC